Frequently Asked Questions
How much does everything cost?
Each piece is priced individually allowing you to mix and match furniture, upholstered seating and tabletop decor. Our 2013 rates include up to four (4) days with our rentals with a minimum rental order of $50.00
How do I reserve items in your inventory?
To reserve, browse through our collection under Inventory. Complete our reservation form with the list of items you wish to rent, along with the quantity, and your event date. Once we receive your reservation request and confirm availability, we will send you a contract and electronic invoice with a link to pay via credit/debit card. If items requested on your order are not available, we will contact you to discuss alternatives.
Do I need to make a reservation to visit your studio?
To stop in and view items in our inventory, no appointment is needed during our normal business hours.
Do you offer delivery?
We deliver throughout the Portland/Vancouver area and pricing depends upon the distance traveled, size of your order and times of delivery + pick-up. Let us know where and when you want your items delivered and picked up, and we’ll let you know the price.
Can my order be picked up from your studio?
Yes, if you have proper transportation for your order, you or a designate may pick up your rental from our studio at 6700 N New York Ave., Suite 218, Portland, OR 97203 (directions to our studio can be found here). Your order will be packed and ready, we simply ask that you return all original packaging materials such as totes, mason jar boxes and bubble wrap or a replacement fee will be assessed.
How far in advance should I reserve items?
Most everything in our inventory is one-of-a-kind and available on a first-come, first-serve basis. So if you have your heart set on something, we suggest you reserve as early as possible to ensure availability.
Do I need to put anything down to reserve my items?
Yes, we require a non-refundable 50% retainer upon placing your order to reserve your requested items.
When do I pay the remaining balance?
Final payment is processed fourteen (14) days prior to your event date via the credit card on file.
Can I change my order after my initial request?
We know that you may have changes to your order, especially if reserving early. You are welcome to modify or change your order with no penalty up to 60 days prior to your event date. All changes made need to be done with items of equal or greater value, or will result in a loss of retainer. Keep in mind that our rentals are one-of-a-kind and may not be available for your date.
Do items need to be returned clean?
Yes, you must clean any debris, dirt and visible marks left on the items, such as chalk, greasy fingerprints, flame residue, food, wax, tape, residue, etc. Something Borrowed Portland, LLC, will assess cleaning fees for any items requiring washing or cleaning which may include professional cleaning fees. Fees vary depending on extent of cleaning required.
Uh-oh, I broke it
We understand that things may happen, especially when everyone is having a great time. We promise not to be upset, but we do charge a replacement and/or damage fee if any items are returned broken, damaged or not returned. Fee’s for non-repairable or unreturned items will be assessed on a case-by-case basis and are charged to the credit card on file.
Can candles be used in antique mason jars?
Unfortunately, no. Due to the antique and vintage nature of these mason jars, they cannot handle the type of heat a candle gives off and they will explode (see photo below).
Also, antique mason jars are not meant to drink out of as they are not sanitized and may have rough edges around the rim making them unsuitable for drinking. We do carry new mason jars or vintage colored glass as an alternative.
Do you purchase items from the public?
We are always on the hunt for new pieces to add to our inventory. If you have any vintage, antique, rustic, industrial or retro items you no longer need, we’d be happy to take a look to see if it would be a right fit for our inventory. You may send us photo’s of the items you wish to sell, or bring them in with you during our normal business hours.