Frequently Asked Questions and Rental Policies

Shown below are our rental policies and your frequently asked questions.  If you don’t see your question below, send us a message, call or text us at 503-707-5787, as we’d be happy to answer any questions you might have.

(click the below titles to expand each section)

What are your showroom hours?
Do I need to make an appointment to visit your warehouse and showroom?
How are your items priced?
Is there a minimum order?
How far in advance should I reserve items?
How do I reserve items in your inventory?
Do I need to put anything down to reserve my items?
Do you require any type of deposit?
Do you offer delivery?
I'm in another state, can you ship items to me?
Can my order be picked up from your warehouse?
Will you set up my rental items?
Can I change my order after my initial request?
I paid my 50% retainer but I need to cancel my order, do you offer a refund?
What type of chalk do you recommend using on your chalkboards?
Do items need to be returned clean?
What are the charges if we break something?
Can candles be used in antique mason jars?
Do you purchase items from the public?
Do you loan items from your collection for stylized photo shoots?